After we boarded flight 556 in monte go bay nowadays we ended up the initial folks inside our segment in the cabin and we found a backpack tucked at the rear of row eight without having human being anyplace that it belonged to . We pointed it out to a man with the AA uniform who appeared to be a passenger and he was quite impolite stating it belongs to an AA personnel and clearly I need to have never been on this kind of airplane before. My spouse and I come to feel incredibly awkward with such a response from 1 of your employees!!
If This can be the new American Airlines I’ll go on record as saying I similar to the old a person far better. You won’t go broke by losing my business but you'll have an additional seat available to offer to Various other unsuspecting customer.
The crew associates have been the most non caring I have ever been on a flight with. It jogged my memory off my times within the lodge business whenever we experienced union and non union teams. I won't ever fly American once more I I have to go west I'll push.
I'm able to’t claim that Substantially for the airport staff in Denver.My AA flight was delayed leaving Ohare and by the time I acquired to Denver, the Frontier plane to which I had been booked by Orbitz had left And that i skipped my flight.
On Jan 10th 2014, we had a return flight from Miami to Seattle. This was a direct flight which should have been six.5 hrs. We boarded about thirty min late, only to listen to with the captain that we were nevertheless expecting gasoline and nevertheless didn't have confirmation as to when, but that it will take at the very least 20 min to refuel. Finally right after 1 hour around the aircraft, we experienced refueled, only to listen to that an armrest was damaged and we ended up looking forward to a maintenance. We were around the strategy for one.5 hrs, in advance of acquire-off. WHY, would you board passengers on that lengthy of a flight Prior to refueling, In particular not getting an ETA for that gas?
Whenever we last but not least acquired an e mail reaction from American Airways, the total reaction time was somewhere around 1 hour. Although we waited one hour, we did acquire numerous responses to our initial issue:
From time to time you discover someone that really do The work they are paid to carry out. I not simply uncovered 1 , I discovered several at American Airways .While traveling 01/twenty five/16 from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo continue within the gate, I wasn't authorized off the plane to retrieve it as the door was shut as well as the jetway eradicated.
March twenty five I flew from Austin to Ft Myers which has a aircraft change In Charlotte. When scheduling my flight I requested wheelchair help. Had to hunt 1 up in Austin. Was taken to gate 2hours ahead of time but was assured there could well be help for boarding. Gate was changed without any one at he desk could discover no support, and with terrific issue proceeded to new gate. All over again no assistance in boarding.
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I happen to be touring with American Airways for a few years now and am now incredibly shocked at a the latest incidence. I'd just gotten back from vacation to notice that my suitcase was missing. American Airways explained to me I was alleged to get it again the next day, nonetheless I only bought it 2 times later and located that my suitcase had been ripped open up and destroyed.
I following discovered that there was no Obligation Absolutely free on board. Despite staying explained to via the flight attendant that Responsibility Cost-free had been discontinued 18 months before, I recognize that we procured items very last March.
I have experimented with scheduling flights from Charlotte ,NC to Tobago. I am unable to reserve these flight on yours or US Airs Sites,even so I can ebook them on Expedia and Travelocity. I didn’t desire to e-book these with a 2nd celebration.
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